Policies and Procedures

Crisis Management Essentials

This tip sheet offers eight basic crisis management tips.

  • Key Terms: crisis management, ethics, legal considerations, management, organizational management, risk management
  • Year: 2003
  • Source: Risk Management Resource Center

Conflict of Interest

This article provides a compilation of Frequently Asked Questions pertaining to the issue of conflict of interest.

  • Key Terms: conflict of interest, FAQs, governance, policies
  • Year: 2005
  • Source: Idealist.org

Ten Writing Tips for Creating an Effective Code of Conduct

This article explains how to write a code of conduct by focusing on values, beliefs, and expectations rather than facts.

  • Key Terms: code of conduct, ethics, governance, legal considerations, training, volunteer management
  • Year: 2002
  • Source: Ethics Resource Center

Why Have a CODE?

This article explains the value of a code of conduct as a central guide and reference for users in support of day-to-day decision making.

  • Key Terms: code of conduct, decision making, ethics, governance, organizational management, policy, policies, staff development, volunteer management
  • Source: Ethics Resource Center

Statement of Values and Code of Ethics for Nonprofit and Philanthropic Organizations

This article is intended as a model for other organizations to use in drafting a code of ethics.

  • Key Terms: development management, ethics, fundraising, organizational management, staff development, values
  • Year: 2004
  • Source: Independent Sector

What is a Consent Agenda and How Will it Make Our Meetings Go Faster?

This article defines the term "consent agenda" and outlines when and how to use one.

  • Key Terms: communication, governance, meetings, organizational management
  • Year: 2004
  • Source: Nathan Garber and Associates

Checking Criminal Histories: Considerations Before You Begin

This article discusses the value of careful screening of the paid and volunteer staff who work with vulnerable populations. It offers tips on how to carry out an effective and appropriate criminal background check.

  • Key Terms: background check, human resources, risk management, screening, volunteer management
  • Year: 1998
  • Source: The Nonprofit Risk Management Center

Establish Bylaws and Board Policies

This article defines bylaws and their role in nonprofit board governance as well as provides links to templates and sample bylaws.

  • Key Terms: board policies, bylaws, governance, management, policies
  • Year: 2002
  • Source: Foundation Center

Personnel Records

This article offers various perspectives on personnel records, as well as links to additional resources and discussion groups on the topic.

  • Key Terms: email records, human resources, organizational management, personnel records, record keeping
  • Year: 1999
  • Source: McNamara, Carter

Sample Board of Directors Meeting Minutes

This article describes the purpose, content, and suggested format of board of directors' meeting minutes for both nonprofit and for-profit organizations.  Also included is a sample report of minutes.

  • Key Terms: communications, governance, meetings, oral communication, sample
  • Year: 1999
  • Source: McNamara, Carter

Board Attendance Policy

This worksheet provides a sample for board committees to adapt for Board Attendance Policies.  The worksheet provides a purpose, definition of Board Attendance Problem, Suggested Responses and Examples.

  • Key Terms: board attendance, general policies, governance, policy, sample policy
  • Source: McNamara, Carter

Parliamentary Procedure at a Glance

This checklist outlines examples of parliamentary procedure in an at a glance form.  Examples of language used, needed motions, and majority ruling is included in the sample outline.

  • Key Terms: checklist, communications, facilitation, group dynamics, governance, meetings
  • Source: This is our second test

CarverGuide, Basic Principles of Policy Governance (J-B Carver Board Governance Series) (Vol 1)

This issue of the Carver Guide focuses on the question “What is the proper role for a nonprofit board?”  The Carvers state that the primary occupation of the board ought to be directing the agenda of an organization.  In the guide are recommendations for ten principles that help a board to follow a practice of leadership by directing policy.

  • Key Terms: board development, board effectiveness, board management, governance, governance models
  • Year: 1996
  • Source: Carver, John & Mayhew, Miriam

Reinventing Your Board: A Step-By-Step Guide to Implementing Policy Governance

This book describes the best ways to utilize policy governance.  The authors illustrate an effective board model and mission, discuss ethical standards, and give tips to leadership for fulfilling longterm goals alongside their board.

  • Key Terms: board development, board management, governance, governance models
  • Year: 1997
  • Source: Carver, John & Mayhew, Miriam

Best Practices: Nonprofit Corporate Governance

This guide describes some of the best practices for nonprofit governance. These best practices are listed in detail and organized by category. This guide also includes staff and board roles and responsibilities, as well as a detailed description of best practices for board and staff relations.

  • Key Terms: best practices, effective management, governance, planning, program effectiveness
  • Year: 2004
  • Source: Not known

Starting a Nonprofit Organization

This booklet is a guide to starting a nonprofit.  It provides an overview of the process by answering important questions that should be asked during the beginning phases of starting a nonprofit organization. It also provides many resources for more information.

  • Key Terms: board of directors, founding boards, organizational development, organizational management, starting a nonprofit
  • Year: 2002
  • Source: BoardSource

Principles of the Edonor Bill of Rights

This article addresses concerns and challenges arising from Internet charitable giving and to ensure that online donors have greater confidence in the nonprofit organizations and causes they are asked to support.

  • Key Terms: donor management, donor relations, E-Donor Bill of Rights, financial management, fundraising, online fundraising, online donation, online policy, technology 
  • Year: 2001
  • Source: Association of Fundraising Professionals

Got Meeting Madness?: Here's Six Things for Running a Successful Meeting

This article describes the different elements necessary to a successful meeting through preparation, effective facilitation and reviewing how a meeting was conducted.

  • Key Terms: agenda, announcement, brainstorming, communication, facilitation, facilitator, governance, meeting, power struggle, problem solving, time management
  • Year: 2000
  • Source: Dr. Kevin Polk

Meeting Miscellany

This article discusses the differences between formal and informal meetings, how to determine which style is appropriate, and how to effectively conduct both types.

  • Key Terms: advocacy, communication, governance, marketing and communications, meetings, organizational management, public meetings, written and oral communications
  • Year: 2002
  • Source: ben Asher, Moshe

Meeting Facilitation: The No Magic Method

This toolkit presents tips on conducting successful meetings by setting goals, agenda planning, effective facilitation, evaluation, and closing.

  • Key Terms: advocacy, communications, facilitation, governance, marketing and communications, meetings, organizational management, public meetings, staff development, written and oral communications
  • Year: 2002
  • Source: Lakey, Berit

Planning and Facilitating Meetings

This checklist is a tool that can be used to prepare and focus meetings for greater effectiveness.  Some sections cover meeting roles, organization, evaluation, and good meeting participation.

  • Key Terms: advocacy, communication, facilitation, governance, marketing and communications, meetings, organizational management, public meetings, staff development, written and oral communications
  • Source: Tenant

Responsibilities Of Service For Directors Of Nonprofit Organizations

This presentation explains how boards of nonprofit organizations have special responsibilities by virtue of the sector in which they belong. It goes on to explain how nonprofit boards must function, describe specific duties, responsibilities, and potential liabilities, and suggest how nonprofit directors can be shielded from liability.

  • Key Terms: board development, board members, governance, roles and responsibilities
  • Source: Johnson Center for Philanthropy

Sample Board Policy Handbook

This handbook lists an extensive array of general and specific policies, procedures and forms to use as models for inclusion in a comprehensive board policy handbook.

  • Key Terms: general policies, governance, handbook, policy
  • Year: 2005
  • Source: Northern Lights School Division No. 69

Sample Board Resolutions

This form is a basic example of the format and components of a board resolution.

  • Key Terms: board management, board resolution, communications, conflict resolution, governance, resolution
  • Source: Department of Rehabilitative Services

Travel and Other Expense Reimbursement Policy

This fill-in-the-blank policy form is a model that may be tailored to the organization's particular requirements.

  • Key Terms: forms, general policies, governance, policy, reimbursement
  • Year: 2005
  • Source: Minnesota Office of the Attorney General: Charities Division

Nonprofit Governance, Boards & Bylaws: Bylaws & Members

This article is a question and answer session, where individuals have their questions that pertain to their organizations bylaws answered. These questions have to due with updating, understanding, and compliance to the organization’s bylaws.

  • Key Terms: board of directors, bylaws, members, organizational development, organizational management
  • Year: 2004
  • Source: Hurwit & Associates

Conflicts of Interest at Foundations

This research studies conflicts of interest within foundations.  The research examines conflicts of interest among volunteers or board members as well. The research examines policies and procedures as well as transactions prohibited by the self-dealing rules.

  • Key Terms: board management, board organization, conflict of interest, governance, policies
  • Year: 2005
  • Source: CMF & BoardSource

Midwest Society of Association Executives Board of Directors: Job Description & Consent to Serve

This sample job description and consent to serve form is helpful for new board members and could be modified to fit most organizations with board members serving specific roles.

  • Key Terms: governance, job descriptions, policies, roles and responsibilities
  • Source: Midwest Society of Association Executives

Robert's Rules of Order

This article describes the policies and procedures of an effective and orderly meeting.  Each rule in Robert's Rules is explained and examples of issues to avoid are given.

  • Key Terms: communication, governance, meetings, organizational management, Robert's Rules of Order
  • Source: Kennedy, Beverly

Sample Board Attendance Policy

This sample worksheet provides board committees sample language to include in bylaws that sets term limits, attendance policies, and confidentiality issues for board members.

  • Key Terms: bylaws, confidentiality, general policies, governance, policy, term limits
  • Source: N.C. Center for Nonprofits
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