AVRBC Standards of Practice | Direct Link

This handbook is for use in setting and applying standards of practice for volunteer management. Topics covered include volunteer resources, staff, policies and procedures for volunteer involvement, volunteer assignment design, recruiting volunteers, screening volunteers and more.

Key Terms: assignments, coordinator, legal considerations, management, policies, recruiting, screening, volunteer management, volunteer resources

Author: Administrators of Volunteer Resources British Columbia | Published: 2009

Benefits of Policies | Direct Link

This article promotes the creation of policy programs for volunteers. It states that policy development and implementation will go a long way to reduce the dangers and risks which currently exist in the field of volunteering.

Key Terms: legal considerations, policies, policy, policy development, policy implementation, volunteer management

Author: Graff, Linda L. | Published: 1997

Better Safe...Risk Management in Volunteer Programs & Community Service | Direct Link

This book gives an overview of the components of effective risk management, including information on negligence, vicarious liability, and statutory obligations. It provides tools to examine and plan improvement of current practices: tips, checklists, sample forms, and strategies.

Key Terms: legal considerations, risk management, vicarious liability, volunteer management

Author: Graff, Linda L. | Published: 2003

Beyond Networking: Nurturing the Volunteer Coordinator | Direct Link

This article describes the importance of mentoring the volunteer coordinator by preparing and assisting them with difficult situations and giving them advice during tough circumstances. NOTE: a paid subscription is needed to view this resource.

Key Terms: coordinator, management, mentoring, training, volunteer management

Author: Cantu, Esther | Published: 2002

Cost of a Volunteer | Direct Link

This article explores the costs that are associated with running a high quality volunteer program. Organizations invest more time and money in the recruitment, training and retention of volunteers.

Key Terms: management, programs, recruitment, retention, training, volunteer management

Published: 2003

Designing Effective Volunteer Positions | Direct Link

This article describes the importance of developing a job description for volunteers that will not only help the organization achieve its goals, but will also place volunteers in fulfilling positions. This article also provides a volunteer position description worksheet which will give volunteer managers an idea of how to create a description.

Key Terms: job description, job placement, management, volunteer descriptions, volunteer management

Author: Points of Light Foundation

Developing and Implementing a Virtual Volunteering Program | Direct Link

This online tutorial outlines some best practices for developing and implementing a virtual volunteering program. Topics covered include: Establishing a Virtual Volunteering Program, Examples of Virtual Volunteering, Making Email Communications More Effective, and Safety in Online Volunteering Programs.

Key Terms: effective email, management, marketing, programs, virtual volunteering, volunteer management

Author: ServiceLeader.org | Published: 2004

Developing Eight Core Competencies for Successful Volunteer Programs | Direct Link

This article lists eight important points to include for developing and sustaining successful volunteer programs. The core competencies are defined as participant recruitment and development, volunteer leveraging, community engagement and strengthening, resource development, performance measurement, financial management, disability inclusion, and egrants.

Key Terms: community engagement, management, participant recruitment, programs, volunteer management

Author: National Service Resource Center | Published: 2005

eCoordinator | Direct Link

This software is an online database which provides management of volunteers, opportunities, and organizations. Features include printing reports, collecting statistics, generating mailing labels, sending emails, tracking referrals, tracking placements, and scheduling.

Key Terms: online database, software, technology, volunteer management, volunteer software

Author: Samaritan Technologies

Fact Sheet: Designing Effective Volunteer Positions | Direct Link

This article describes the importance of developing a job description for volunteer that will not only help the organization achieve its goals, but help the volunteer to be placed in a fulfilling position. This article also provides a volunteer position description worksheet to give the manager an idea of how to create a description

Key Terms: job descriptions, management, volunteer management, written communication

Author: Points of Light Foundation