At First Glance: How to Read Grievances
This article discusses what element(s) constitutes a valid grievance. The article also provides a checklist of items that will help determine if the complaint is actually a grievance.Key Terms: grievance, grievance policy, human resources, organizational management, power
http://www.charityvillage.com/cv/research/rhr13.html
Author: Talbott, Jorge
Published: 2004